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Terms and conditions

The consumer has the right to inform Clover gin that he renounces the purchase, without payment of a fine and without giving any reason, within 14 calendar days from the day following the day of delivery of the good or the conclusion of the contract. the service agreement.

We thank you for visiting the website accessible at the address www.clovergin.com, hereinafter the “Website”, owned and managed by the company House of Clover, with registered office at 2920 Kalmthout (Belgium), Noordeind 68, with KBO number 0462.018 .225 hereafter Clover gin.

Clover gin is active in the sale of online Gin products and related products

Please read these Terms and Conditions carefully. These Terms and Conditions determine the conditions for accessing and using the Website, creating an account and purchasing goods on the Website. These General Terms and Conditions consist of 3 parts:

General Terms of Use Website

When creating an account and placing orders, you will be asked to confirm that you have read these General Terms and Conditions and that you accept their content as binding.

I. General Terms of Use Website

1. Structure of the Website

The Website is a platform website that allows visitors to purchase products.

2. Applicability and binding force

These Website General Terms and Conditions of Use apply to any use of the Website. By visiting the Website you declare that you have taken note of these General Terms and Conditions of Use for the Website and that you accept their content as binding.

3. Using this website

3.1. The use of the Website is free.

Clover gin reserves the right to unilaterally, immediately and without prior notice, close access to visitors who do not comply with the current General Terms of Use of the Website and the Privacy & Cookie Policy of the Website.

4. Creating an account

4.1. To be able to place orders on our Website, you must use the payment options offered.

You must be over 18 years of age to purchase goods through this Website. Clover gin reserves the right to close access unilaterally and without prior notice if it turns out that you are a minor.

 

4.2. You are not allowed to use someone else’s identity, proxies and temporary email addresses.

4.3. When purchasing, you must declare by ticking the box provided that you have taken note of the current General Terms and Conditions and that you also accept them, which implies the knowledge and acceptance of all 3 parts of the General Terms and Conditions, especially the General Terms and Conditions of Use Website , the General Terms and Conditions of Sale and the General Provisions

4.4. Clover gin reserves the right to accept or reject your purchase. Your purchase may be refused, but not limited to, for the following reasons:

You do not provide the requested data for identification or provide incomplete or incorrect data for it;

You try to register multiple times using different names;

You use someone else’s identity;

You fail or have failed to perform in the past one or more obligations set out in these Terms and Conditions or Clovergin may reasonably assume that you will fail to fulfill such obligation;

Any other reason on the basis of which we can reasonably judge that your purchase cannot be accepted.

4.5. From the moment your purchase is complete, you will receive a confirmation email with all the relevant data for accessing and managing your purchase.

5. Our liability

5.1. Clover gin pays the utmost attention and care to the content of the Website. However, this content is subject to change, may be removed at any time and is provided to you without any express or implied warranties as to its correctness. Clover gin is not liable for damage resulting from the use of the content on the Website, whether correct or incorrect, nor for damage caused by the use or distribution of this content.

5.2. Clover gin makes every effort to provide access to the Website 24 hours a day and 7 days a week. In view of the technical characteristics of the Internet and of the IT resources and in view of the need to carry out periodic maintenance, updates or upgrades however, Clover gin cannot guarantee uninterrupted access and service. In case of normally acceptable interruption or disruption of access or service, Clover gin will make every effort to remedy this within the shortest possible time. Such normally acceptable interruptions or disruptions are inherent to the service provided via the Internet and cannot be regarded as shortcomings.

6. Intellectual Property

Clover gin is the exclusive rightful claimant or assignee of all intellectual property rights associated with the Website and the service offered. You undertake in no way and in any form whatsoever to copy, edit, exploit or resell or use in any other way all or part of the elements that make up the Website, unless the express written and prior approval of Clover gin has been obtained. These elements include the brand, the texts, the software, the databases, the forms, the trade names, the product names, the logos, the graphics and illustrations, the graphics, the music, the color combinations, the slogans, the layout outs and layouts and any other protected element of the Website and of the service.

II. General Sales Conditions

Table of contents

  • Article 1 – Applicability
  • Article 2 – Our offer and your order
  • Article 3 – Right of withdrawal
  • Article 4 – The price
  • Article 5 – Payment
  • Article 6 – Conformity and guarantee
  • Article 7 – Delivery and execution
  • Article 8 – Force majeure
  • Article 9 – Intellectual property
  • Article 10 – Complaints procedure and disputes

Article 1 Applicability

Our General Terms and Conditions of Sale apply to every offer from us as a Webshop to you (in your capacity as a consumer) and to every agreement that is concluded between us.

Before an Agreement is concluded between us, we will clearly inform you of the text of these General Terms and Conditions of Sale (as well as the other parts of the General Terms and Conditions) and ask you to accept them. The General Terms and Conditions are clearly made available to you with the option of storing them on a durable medium. If for some reason we are unable to show you our General Terms and Conditions, you can obtain a copy or inspect them from us by sending an e-mail to info@clovergin.com.

The General Terms and Conditions are made available to you before you confirm your order have on the website. A web link is used for this. Via this web link you can obtain the general terms and conditions in a format that you can save or print. We recommend that you always do this. You will tick that you have taken note of the General Terms and Conditions and have accepted them in full.

If, in addition to these General Terms and Conditions, additional special terms and conditions also apply, the above regarding knowledge and acceptance also applies to those special terms and conditions. If our General Terms and Conditions conflict with those special terms and conditions, you as a consumer can always invoke the most advantageous text in your favor.

Article 2 Our Offer and your order

If an offer only has a limited period of validity or is subject to certain conditions, we will explicitly state this in our offer.

We strive to always describe as completely and accurately as possible what we sell to you. In any case, we try to give you sufficient detail in the description to allow you to make a good assessment. If we use images, we try to make them a true representation of the goods and/or services offered. However, the online representations may deviate from reality, taking into account, among other things, the differences that may arise when making the representation (e.g. photo) and the way in which it is displayed on the screen (and the settings you have made for this). used). However, Clover gin cannot be held liable for any differences between the representation and reality. To the extent that you wish to waive the sale, you can make use of his right of withdrawal within the limits indicated for this purpose.

Your order is complete and the agreement between us is final as soon as Clover gin confirms your order by email. As long as you have not received confirmation from us, you can still cancel your order.

Article 3 Right of withdrawal

If you buy goods from us (except for the exceptions listed below) you have the right to decide not to keep the goods for 14 calendar days from the day after delivery. You can then return your order without paying a fine and without giving any reason within 14 calendar days (you pay the costs for the return yourself).

Within 30 calendar days after we have received your order back, we will refund you the full purchase price of the returned goods, together with the original delivery costs. We will in any case inform you clearly that you have this right when confirming your order or at the latest upon delivery.

Due to the nature of the goods, returned goods must not have been used. This implies, among other things, that the packaging is in good condition and undamaged (eg the seals must still be intact).

If you return the goods, this must be done together with all accessories supplied and – if reasonably possible – in the original condition and brand/product packaging and taking into account our instructions.

If you return goods, you are responsible for the transport and the costs involved. The right of withdrawal is only validly exercised when we have received the products back and the products are in good condition (as described above). If the products (wholly or partially) are lost or damaged in transport, or if they do not meet the above conditions, we cannot reimburse you. We recommend that you take out appropriate insurance for this.

If the products return to us damaged, we will charge the depreciation during the refund.

Article 4 The price

During the period that we state in our offer, our prices do not change, except for price changes due to changes in VAT rates.

Our prices include all taxes, VAT, duties and services. So you will never be faced with surprises.

In addition to the purchase price, the shipping costs are charged, which are stated before you place your purchase. These shipping costs are charged on the basis of the rates applicable at the time of the order and depending on the size of the package and the destination. These prices can be changed at any time, as we are also dependent on the external transport company.

Clover gin will regularly conduct promotional campaigns. These actions are always described as clearly as possible on the website. These promotions always run until the end of the stock. A user can never use 2 promotions at the same time, unless Clover gin clearly indicates this. Clover gin therefore also reserves the right to adjust an order if we notice that, for example, due to a technical error, 2 promotions are running together on one or more products or product categories.

Article 5 Payment

Unless we have agreed otherwise with you, we only accept prepayment via our website.

If you notice any inaccuracies in your payment details or notice anything suspicious during your payment, you must report this to us immediately at the email address info@clovergin.com

Clover gin normally uses prepayment. If this would not be the case and you have not paid in advance and you do not pay us on time or in full, we can charge the costs that you cause.

In any case, from the thirtieth day after the invoice date, after prior notice of default, you owe us interest of 10% per year on the outstanding invoice amount, as well as a fixed compensation of 10% of the outstanding invoice amount. In any case, all goods that we send you remain our property until you have paid for them in full. If you do not pay them (on time), we can decide at any time to take them back at your expense. As long as you have outstanding invoices with us, you may not resell, donate, use as collateral or make them immovable the goods supplied by us.

Article 6 Conformity and Warranty

We guarantee that our goods conform to your order and meet the normal expectations you may have of them, taking into account the specifications of the product. Of course, we also guarantee that our goods comply with all laws existing at the time of your order.

To the extent that you determine upon delivery that the products do not comply with what was ordered (or are damaged), you must report this to Clover gin within 24 hours by e-mail at info@clovergin.com so that Clover gin is rights with regard to the delivery service.

Article 7 Delivery and execution

All goods are delivered after payment to the address indicated by you with your order. We do our utmost to deliver everything ordered before 5 pm the next working day (in Belgium). Due to external circumstances it may take longer. This is an obligation of means and not an obligation of result.

Insofar as this is reasonably possible, and depending, among other things, on whether the product is in stock, we will deliver your order no later than 30 days after your order (and provided that the order and the specific information are correct and complete), unless a longer delivery period is agreed in advance. has been agreed or indicated. If we cannot deliver on time, we will always inform you before the expiry of this period of 30 days. If the delivery cannot take place within the maximum period of 30 days, you have the right to dissolve the agreement free of charge.

Goods and vouchers are always shipped at the risk of Clover gin. So you don’t have to worry about goods getting lost in the post. However, if you return goods to us within 14 days of purchase because you prefer not to keep them, you are responsible for the transport.

Article 8 Force majeure

In case of force majeure, we are not obliged to fulfill our obligations. In that case, we can either suspend our obligations for the duration of the force majeure or definitively dissolve the agreement. You as a consumer also have the same right in the event of force majeure.

Force majeure is any circumstance beyond our will and control that prevents the fulfillment of our obligations in whole or in part. Below we understand, among other things, strikes, fire, business failures, energy failures, failures in a (telecommunications) network or connection or communication systems used and/or the unavailability of the Webshop’s website at any time, non-delivery or late delivery. from suppliers or other third parties engaged, …

Article 9 Intellectual property

Our website, logos, texts, photos, names and in general all our communications are protected by intellectual property rights that belong either to us or to our suppliers or other entitled parties.

It is prohibited to use and/or make changes to the intellectual property rights as described in this article. For example, you may not copy or reproduce drawings, photos, names, texts, logos, color combinations, etc … without our prior and express written permission.

Article 10 Complaints procedure and disputes

We always hope that all our customers are 100% satisfied. If you should nevertheless have complaints about our services, you can invoke the complaints procedure described on our website. We do everything we can to handle your complaint within a reasonable period of time. You can also reach us at the following address: House of Clover, with registered office at 2920 Kalmthout, Noordeind 68, Belgium.

Belgian law applies exclusively to all agreements that we conclude with our customers, regardless of their place of residence.

III. General provisions

1. Adjustments

If these General Terms and Conditions are changed, the new version will be available on the Website and this new version will apply from your next order via the Website (and corresponding acceptance of the General Terms and Conditions by ticking this box). From that moment you are deemed to have taken note of this and to agree to it. It is therefore important to check the date of adjustment stated above with every order.

2. Applicable law and jurisdiction clause

These General Terms and Conditions are governed, interpreted and executed in accordance with Belgian law, which applies exclusively to any dispute.

The courts of the judicial district of Antwerp in Belgium have exclusive jurisdiction to adjudicate on any dispute that may arise from the interpretation or implementation of these General Terms and Conditions, without prejudice to the possible application of mandatory legal provisions.

3. Acceptance

By checking the cognizance and acceptance of the General Terms and Conditions, you accept all provisions of these General Terms and Conditions.

4. Contact

For any additional information or comments regarding these General Terms and Conditions, please contact Clover gin at the following address: House of Clover, with registered office at 2920 Kalmthout, Noordeind 68, Belgium.

info@clovergin.com

 

Any complaint or dispute must be sent by registered post to the above address.

Any communication from us to you will be made via the website or by email.

 

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